Shipping Policy

Last updated: July 1, 2026

LALEH, operated by MA HERBAL PRODUCTS LTD, is committed to delivering your orders safely, reliably, and as quickly as possible.

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Shipping Destinations

We currently ship to:

• Greece
• Cyprus
• European Union countries
• Selected international destinations (where shipping is available)

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Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.

During periods of high demand (such as sales, public holidays, or special promotional campaigns), processing times may be slightly longer.

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Estimated Delivery Times

The above delivery times are estimates only and may vary due to courier delays, customs procedures, or other circumstances beyond our control.

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Shipping Costs

Shipping costs are calculated automatically during checkout and displayed before payment is completed.

Any free shipping promotions will be clearly displayed on our website and will be applied automatically when the applicable conditions are met.

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Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number, where available, provided by the selected shipping carrier.

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Customs Duties and Taxes

Orders shipped outside the European Union may be subject to customs duties, import taxes, or other charges imposed by the destination country.

Any such charges are the sole responsibility of the recipient.

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Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

LALEH shall not be liable for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information.

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Contact Information

If you have any questions regarding the shipment of your order, please contact us:

LALEH
(operated by MA HERBAL PRODUCTS LTD)

Email: info@lalehcosmetics.com

Address:
Orchomenou 10
4152 Kato Polemidia
Limassol, Cyprus